{"id":2057,"date":"2022-07-27T18:17:37","date_gmt":"2022-07-27T18:17:37","guid":{"rendered":"https:\/\/sstv-iptv.com\/?page_id=2057"},"modified":"2022-09-28T23:48:40","modified_gmt":"2022-09-28T23:48:40","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/sstv-iptv.com\/ss1\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"

\n Frequently Asked Questions in
\n\t\t\t\tSSTV IPTV
\n\t\t\t\t\n\t\t\t<\/svg> <\/h1>\n

What exactly is IPTV?
\n it\u2019s one of the most asked FAQ, IPTV which is also known as Internet Protocol Television is were internet is being used as a medium to send television channels to your TV at home. In other words, you use your internet connection to watch the TV Channels, movies and TV shows without an antenna or a dish.
\n What\u2019s different with IPTV?
\n Well, when you get a dish TV connection, it is important to install the dish connection and decoder. However, you don\u2019t need to go through all that hassle with IPTV. You will be able to use the existing broadband connection to get media content. This is a cheaper and a hassle free alternative to traditional satellite TV.
\n Requirements for IPTV?
\n In fact, to use IPTV you need to be equipped with a high speed broadband connection. Speed of the broadband connection should be at least 4Mbps.
\n How to determine speed and quality?
\n It is important to make sure that you have appropriate speed needed for media streaming throughout the day. You can use www.speedtest.net to check your broadband connection speed. Then you can make a decision on how to proceed.
\n Is it possible to use IPTV in an apartment?
\n Sure, you will be able to use IPTV in an apartment. All you need to have is a high speed internet connection to the apartment. It is a good alternative available to consider, especially when a dish cannot be installed at your property.
\n Can I purchase IPTV as an alternative to satellite service?
\n Yes, it is possible for you to purchase IPTV as an alternative to satellite service. You don\u2019t need to buy a dish and you can get the connection with your existing broadband connection
\n Why can\u2019t I access my account?
\n After purchasing your kemo IPTV Subscription, we will send your m3u list or the portal to your email within 24 hours. Then you should follow our instructions to get your IPTV Service up and running. You must ensure having your device connected to the internet and supports IPTV
\n Can people outside United States, United Kingdom and Canada access IPTV?\n <\/p>\n

Right, you can get IPTV Subscription anywhere in the world . Click here to subscribe.
\n<\/a>
\n Can I use the subscription on multiple devices?
\n Well, you can use your kemo IPTV subscription on multiple devices. However, you will only be able to watch the channels content on one device only at the same time.
\n What are the payment options?
\n You can pay for your service through credit card or debit card or Bitcoin. Payments will be taken via a secure gateway and there aren\u2019t any hidden fees.
\n When will I get my subscription activated?
\n Your subscription will be activated from the moment where you receive login credentials. You might or might not be able to get the credentials immediately. If you don\u2019t receive immediately, you don\u2019t need to worry because the email will come to you eventually.
\n How can I check the IPTV device?
\n As the first thing, you need to ensure that activation details are correct.
\nThen you need to make sure that the internet connection is working.
\nMake sure that other devices connected to the network, such as your laptop is not overloading the network and consuming bandwidth.
\nEnsure having a download speed of at least 4Mbps and upload speed of 1Mbps.
\nReboot the device, wait for 30 seconds and turn it on.
\nKindly make sure that you have connected the device to router via Ethernet cable, instead of Wi-Fi.
\nIf there is an issue with connection, you should double check credentials on another device.
\nYou can visit whatismyip.com, copy your IPD address and send us to restore.
\nCheck if the device has got latest firmware updates and app has got latest software updates.
\nDouble check the download speed on your computer.
\nCheck if there are any bandwidth consuming apps are running. If so, you need to quit them.
\nConnect with your ISP and see if there is an issue in your area.
\nTry to uninstall and reinstall the app.
\n My channels are not working. What should I do?
\n We are looking forward to provide you with the best possible service at all times. Therefore, we ensure that content is streamed to you at all times.
\nIf your channels are not working, you can try the following methods.
\nWait for several minutes and see. We will do a reboot or swap the channels if required.
\nThen you need to check if you are having the issue with only one channel or all channels.
\nTry rebooting your the device. You should wait for 30 seconds before turning it on.
\nEnsure connecting your device to the internet via an Ethernet cable.
\n What should I do with channel issues?
\n If you are having an issue with a channel, you need to switch to another channel. This happens due to issues from the channel provider, which are beyond our control. You can take a look back at the channel after some time and it will work.
\n All my channels are blank. What should I do?
\n In case if you are using a AVOV or MAG set top box, you will need to do a hard reset in the device. You can do this on your own. All you have to do is to turn it off, unplug and replug.
\nIf you are on Kodi, you should clear your cache. Or else, you can even re-install Kodi.
\n My account is not working on the STB or MAG BOX Emulator. Why is it?
\n Firstly, you should check if you have entered the correct MAC address.
\nSecondly, you should ensure that there is recommended internet speed.
\nThirdly, you need to get the device wired to the router.
\nYou need to ensure that specs of the device are powerful enough for streaming.
\nIf you are using a STB emulator, you should setup it accordingly.
\nWipe the cache in your STB emulator.
\nIf you are using a MAG BOX, you should restart it.
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

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